Refund and Return Policy

Refund and Return Policy
1. Right of return
You have a period of 14 days from receipt of your order to return a product, without having to justify your reasons. To do so, please contact us by e-mail at sambat368@gmail.com, specifying your order number and the products concerned.
2. Return conditions
Items must be returned in their original condition and packaging, unworn, unused and with no sign of damage. Return shipping costs are at the customer's expense.
3. Refunds
Once the products have been returned and checked, we will refund the full amount (excluding delivery charges) within 14 days of receipt.
4. Non-returnable products
Personalized or custom-made items are not eligible for refund, except in the case of manufacturing defects.